03 Help Your Campers
Your team is focused on changing peoples’ lives. We’re on the sidelines making sure parents and campers have a superior experience from start to finish. With a 25+ person customer service team, we offer comprehensive support to all our partners including:
- Communicating with parents and campers
- Answering email and phone inquiries
- Handling questions and addressing complaints promptly
- Working through travel and logistical issues
- Ensuring proper insurance and liability coverage for staff and facility
- Accommodating unique camper needs and requests
- Providing each and every camper a personal experience they’ll value